Sorry to hear that you have difficulties with logging in. The following suggestions might be useful to solve this problem:
- Facebook log in: some of our customers use their Facebook to login. Subsequently, they change their email address. When you use Facebook to login, always try to remain with the same email address to avoid difficulties.
- Email address: we always recommend you to reset your password through the link ‘forgot password’. Next, you will receive an email with the option to change your password.
Still having difficulties? Get in contact with our customer support via firstname.lastname@example.org or dial our number +31 (0)20 261 4872.